You have a customized graphics driver pre-installed by the computer manufacturer. You have a component not produced by Intel. Your component is discontinued or isnt supported. Unless explicitly stated, Intel® is not responsible for the contents of such links, and no third-party endorsement of Intel or any of its products is implied. These are some of the primary reasons why Intel® DSA isnt finding your hardware: You have an older component. Links to third-party sites and references to third-party trademarks are provided for convenience and illustrative purposes only. Take the logs, copy and paste them into a folder and send them to us.Look for: Disk C:\, on the search bar, type: "DSAUninstaller.log". Use the Uninstaller tool again to uninstall the remaining files for the Intel® DSA.Note: In case you do not see the "ProgramData" folder click on the upper tab "View" and check the box "Hidden items". Look for: Disk C:\ProgramData\Intel\DSA, and zip the Log files or the entire folder:.Press Windows key E (File explorer Windows will be opened with this key combination).In case the above does not work, please provide the Intel® DSA logs for the tool and uninstaller: Check to see if any Windows updates are pending. Confirm the Status shows Running if it isnt Running, then start the service if necessary by right-clicking and choosing Start. Download and reinstall the latest Intel® DSA version, run the installer as administrator (right-click on the icon and choose Run as Administrator).ĥ. In Windows Search, type Services and scroll to find Intel® Driver
0 Comments
Leave a Reply. |